It is very important that B & M Recruitment Solutions does everything possible to ensure your privacy. Our Clients have also committed to following the B & M Recruitment Solutions Privacy Policy to ensure your confidential information is protected. For our detailed policy, please read on.

B & M Privacy and Confidentiality Policy

It is very important to establish a strong confidentiality policy that protects the confidential information of our Candidates and our Client organizations. In order to further develop the trusting relationship our candidates have with our organization’s handling of their information, we have developed a comprehensive Privacy and Confidentiality Policy.

As one of our Candidates, Clients or interested persons, we strongly encourage you to review this document. All of our Client organizations have reviewed our confidentiality policy and verify understanding with a Client representative signature.

Outline of Terminology

PIPA – Privacy Information Protection Act, introduced by the Alberta Government on January 1, 2004 to protect the confidential information of individuals. Under PIPA, confidential employee information can be collected/used/disclosed without consent when the information is reasonably required to establish, manage or terminate employment relationships.

Candidates – Our Candidates are the individuals that forward us their resume and other confidential information so that our organization may help aid that individual in finding employment with one of our Client Organizations.

Clients – Our Clients are the companies that use our services to locate, screen, interview and ultimately place quality Candidates for employment in their organization.

Why Collect Confidential Information?

In order to facilitate a successful relationship between our Candidates and our Client organizations, both parties need to be confident they are initiating a successful employment relationship based on the accuracy of the information we provide.

We collect our Client’s confidential information in order to provide the most accurate and complete job description to our Candidates. Our Candidates must have an appropriate amount of information to express their interest in on of our advertised positions.

Our Clients pay our fees with the confidence we have done everything possible to determine whether a Candidate will be a valued employee within their company. We need to gather confidential information in order to help evaluate the Candidate’s employability and contact them about job opportunities. All information collected from our Candidates will only be used to help facilitate employment with one of our client organizations.

What the Confidential Information is Collected For?

Confidential information is collected to help facilitate a mutually beneficial employment situation between our Candidates and our Client organizations. Candidate contact information may also be used to send notices of new positions from B & M Recruitment Solutions.

We will also require references from all of our Candidates who are about to be hired by our clients. It is policy not to contact Candidate references until a genuine intent to employ has been expressed. Reference information is used to verify historical employment information.

Client company and job description information is collected to ensure the Candidate is fully briefed on the type of employment they would be accepting. All confidential information such as wage rates, benefits packages and other bonus schedules are required to portray an accurate snapshot of the position.

What Information is Collected?

We collect all the confidential information that would be included on a standard employment application. This includes, but may not be limited to, the Candidates’ name, contact information, skill sets, qualifications and employment history. After a Candidate has been placed with one of our client organizations, we require the Candidate’s position, start date, supervisor and starting wage from our Client. At no time will we require a social insurance number or additional payroll information.

Confidential information received from Candidate references will include the reference’s name, phone number, relationship to the Candidate and employment history verification.

Information collected from our Client organizations includes, but may not be limited to, job descriptions, wage rates, benefits packages, Ideal Candidate information and other miscellaneous information. This information will be used to help promote our Client’s as an employer of choice for our Candidates. Under no circumstances will this information be shared for purposes other than to help facilitate successful Candidate placements with our Clients.

When We Release Confidential Information?

If a Candidate fulfills most of the requirements necessary to gain employment at our Client organization, we will pass along the Candidate’s unaltered resume and cover letter, an accurate transcript of the Candidate’s initial interview and any other relevant information collected (eg. Certificates, letters of recommendation, etc.).

If a reference gives us information regarding a Candidate, the information is disclosed to our Client within an accurate transcript. The information contained in a reference is interpreted by the Client and should be destroyed within six weeks of being received.

Client information will be immediately released to Candidates shortly after being contacted. The only piece of information that is not immediately released is the Client’s name and contact information. These two pieces of information will be released only after the Client gives us permission to release the information. This usually happens after a Client wants to interview a Candidate.

Who Will See the Confidential Information?

Persons making hiring decisions at Client organizations will be reviewing the applications which will include all confidential information. This includes information received from any references.

Pre-screened Candidates will receive confidential information related to our Client organization and the job they require filled.

All employees at B & M Recruitment Solutions may have access to confidential information. They use this information only to help facilitate placements between Candidates and our Client organizations. All B & M Recruitment Solutions employees sign confidentiality agreements to this effect.

How We Receive Confidential Information?

We receive confidential information through two methods. The vast majority of the confidential information received is through the voluntary submission of information by Candidates responding to our various employment advertisements.

Another method we receive confidential information is through actively seeking qualified Candidates in employee databases at Workopolis.com and Monster.ca.

What Steps Do We Take to Protect Confidential Information?

All B & M Recruitment Solutions employees sign an agreement in which they abide by our privacy policies. If confidential information is used by B & M Recruitment Solutions’ employees for any purpose other than to facilitate a placement between a Candidate and a Client organization, this is grounds for immediate dismissal.

All information is kept in a locked office building. Contact information is stored in a database which is password protected. This database also has several security levels. B & M Recruitment Solutions entry level personnel only have access to basic confidential information.

B & M Recruitment Solutions’ Clients sign a contract that states they may only use the confidential information received internally and for the purposes of evaluating a Candidate’s likelihood of becoming an employee. The contract also states that only persons involved in the hiring process are cleared to review a Candidate’s application. Clients may not pass on confidential information without the permission of B & M Recruitment Solutions. Additionally, Client’s must destroy a Candidate’s information within six weeks of receiving it from B & M Recruitment Solutions.

How Long is This Confidential Information Kept?

Unless otherwise requested, B & M Recruitment Solutions will keep a Candidate’s confidential information for as long as it takes to facilitate a mutually beneficial employment situation between a Candidate and one of our Client organizations.

Our Clients are only permitted to keep Candidate information for a maximum evaluation period of six weeks. The Candidate must be offered a position by this point or all confidential information regarding this Candidate must be destroyed.

Who Should be Contacted Regarding Confidential Information?

Under PIPA, an individual has the right to access their private information. In order to access private information under the care of B & M Recruitment Solutions, please contact the B & M Recruitment Solutions Privacy Officer at the address below.

Privacy Officer
B & M Recruitment Solutions
Box 6280
Innisfail, AB
T4G 1S9
*Inquiries will be responded to within 30 days of receipt*

An Example on How It Works –

1. Client gives us job description and details.
2. B & M advertises for position.
3. Candidate prepares their application and submits to B & M.
4. B & M screens resumes and matches Candidate to the best job.
5. B & M enters contact information into our database to track placement process.
6. B & M contacts Candidate and gives job and company details, except company contact information.
7. B & M interviews Candidate.
8. B & M passes Candidate application to Client including resume, cover letter and initial interview.
9. Client evaluates application.
10. Client interviews Candidate.
11. B & M performs reference check.
12. Client hires Candidate.